Elements and Performance Criteria
- Plan cut over strategy
- Determine the nature and scope of cut over activity from appropriate personnel
- Prepare a cut over management plan in agreement with appropriate personnel and in line with regulations and service obligations
- Obtain outage management plan if available, otherwise prepare a contingency plan to ensure system integration proceeds according to plan
- Notify alarm management centre of action planned and obtain authority to proceed
- Notify customers affected by the outage of time and likely duration
- Cut over and test equipment into service
- Perform cut over activities in a safe manner with minimal interruption to service and according to the cut over management plan
- Conduct tests specified in cut over plan, according to technical manuals and specifications
- Record and assess test results and ensure problems identified during cut over are rectified or escalated according to enterprise procedures
- Analyse alarms for fault conditions in conjunction with network management centre
- Enact contingency plans in the event of major problems during cut over
- Complete administrative tasks
- Complete test result sheets and hand over to operational personnel according to enterprise requirements
- Ensure site is cleaned and ready for operational staff
- Complete work documentation and administrative tasks and forward to appropriate area according to enterprise policy
- Notify appropriate personnel of project completion and obtain sign-off